Born: Richmond, Va.
Education: Bachelor’s degree in engineering, Lafayette College; Ph.D. in materials engineering, Cornell University
First job: As a kid, my first job was the traditional paper route. I was paid a penny a paper, so I had to deliver a lot of papers to make a buck.
What is the best business lesson you’ve learned?
The most valuable lesson is you don’t have all the answers, and you’d be fooling yourself to say that you do. You need to surround yourself with the best people and trust them to do the things you’re not good at.
What traits or skills are essential for a business leader?
The ability to listen. You have to be open to dissenting points of view. It’s very easy for someone in the CEO’s spot to speak up first instead of shutting up and listening to what the problem is. But you need to do that as a leader.
What is your definition of success?
What I like to see is when plans that are set in place come to fruition, and people around me are having success, as well.