Born: Queens, N.Y.
Education: Bachelor of arts degree in communications from the University of Hartford
What was your first job?
Delivering Chinese food at age 16
What has been your greatest leadership lesson?
Don’t ignore a problem. There are a lot of times you can brush that under the carpet and hope it goes away, and it just seems to escalate.
If you couldn’t have your current job, what would you want to do?
Police officer. I like to protect the good, and I hate bad.