The Kendall file Featured

7:00pm EDT December 26, 2010

Born: Pittsburgh

Education: Bachelor of arts degree, The Pennsylvania State University; master’s degree in industrial labor relations, Cornell University; J.D., University of Pittsburgh

What is your definition of success?

I would say almost by asking questions: Have we created a company that is sustainable and capable of growing and continuously improving? I would also add: Is our company one where our employees are safe, challenged, and have the opportunity to grow in the company and enjoy their lives outside of it? Have we created value for our shareholders?

Certainly all three of those are important.

We have a mantra: Have we treated all of those with whom we work — customer, vendors and even competitors — have we treated them all in a fair manner? If we can answer those questions affirmatively, we have achieved success.

What was the last book you read?

‘Harlot’s Ghost’ by Norman Mailer. It’s a CIA story in the ’50s and ’60s.

What is your favorite part of your job?

I enjoy working with our people in the company that make the company grow and get better every day. Our folks have tremendous energy, and everybody seems to have the same goal.