Sam Lucci stays positive at Partners Through People Featured

8:00pm EDT March 26, 2009

Have you ever analyzed the influence

you have on your company and your

employees? If you haven’t, you

could be causing unrest and undermining

your own goals. Samuel J. Lucci III,

founder and CEO of Partners Through

People, recommends that you keep your

energy levels positive and stable.

“Energy tends to grow in either direction,” Lucci says. “Positive energy seems

to be infectious to people around you.

Negative energy seems to be infectious the

same way.”

Lucci stresses that it’s really important

for the company leaders — the managers

and owners — to be able to be positive

and stable, because if the employees see

them afraid, that promotes fear throughout the whole company.

Smart Business spoke with Lucci about

how to curtail bad decision-making on

your part by unleashing the power of the

question.

How can you ensure that you aren’t creating

problems for your company?

We all have an internal program that

pulls our strings and makes us do what we

do. What we do seems normal to us. It

won’t look normal to somebody else, but it

will be normal to us. If you can break that

cycle, then you can get a different result.

That’s the best thing to do. But without

that knowledge and the emotional conditioning that goes along with it, the best you

can do is to try to keep yourself as emotionally stable as you can.

What I mean by emotionally stable is that

your mind is positive; it’s not talking back

to you and driving you crazy. To do this,

people who don’t understand their internal

program are going to have to practice

something that is commonly called state

management. What that means is you constantly work at keeping yourself in a positive frame of mind.

It’s not something that happens naturally,

it’s something you have to continually

work at and keep working at. Literally, you

have to work at it all day. State management is a process that involves three daily

activities.

What are the three activities that help manage your state of mind?

The first thing you have to do is protect

yourself from the negative stimuli that are

all around you. Everywhere you look

today, there is negativity. You have to try to

protect yourself from that as much as you

can. You can’t protect yourself from all of

it, but you have to be aware that it is there,

and certainly don’t engage it when you

don’t have to.

My suggestion is not to listen to cable

news, political talk or private negative discussions. Whenever somebody is talking

about an ‘Ain’t it awful’ story, like ‘I lost all

this in the stock market; I can’t believe it.

Now, I can’t retire.’ Don’t get involved in

those discussions.

Of course, be very careful about your

own inner negative self-talk. If your mind

starts to say, ‘We’re not going to be able to

do this; it’s not going to work,’ you want to

get away from that negative self-talk.

Essentially, try to protect yourself from all

the negativity around you.

Now, you can’t completely do that, so the

second thing you have to do is cleanse yourself from the negative stuff you pick

up every day. Keep those negative emotions from building up a head of steam.

When you have an experience, don’t just

let it go. Don’t let it hit you and ignore it.

You want to go back and reflect on it —

think about it, think it through.

The third thing you want to do is set a

positive agenda and keep your mind busy

working on that agenda. If your mind is

busy working on what you want — something positive — it doesn’t have time to

work on the other stuff.

If you’re busy working on something

positive, your mind is not going to be

working on something negative, building

up a head of steam and driving you crazy.

How does state management help you make

better decisions?

Thinking is the key to success. All success

is being able to think. If thinking is the key

to success, the absence of thinking is the

father of disaster. When your mind shuts

off, that’s when you’re going to get hurt.

There is really only one tool you need

to practice this artificial state management:

the power of the question. Stop making

statements and decrees and start asking

questions. Do it all the time in every situation. Instead of telling your people what

you want them to do, ask. Draw them into

the conversation. Question everybody in

every situation, including yourself. The

questions you should ask would be the type

of questions that would be the answer to a

solution, not an explanation of a problem.

An example would be, ‘What is the right

thing to do in this situation?’ Or, ‘How

could I turn this adversity into something

beneficial to the company?’ Never ask

questions like: ‘How is this going to hurt

me? How can I get even?’ If you ask negative questions, you take your mind into

that negative mode, and then it starts to

build up a head of steam. That’s exactly

what you don’t want to do. So asking yourself a question is critical, but the quality of

the question is just as important.

SAMUEL J. LUCCI III is the CEO and founder of Partners Through People. Reach him at sjl3@partnersthroughpeople.com or

(724) 457-2500.