Born: Fort Monmouth, N.J.
First job: Working at a jewelry company in Rhode Island at age 18
Education: Degree in finance from Providence University
How do you know when it is time to grow in a turnaround?
In the beginning, it’s all about managing the cash. As you move through it, it can’t just be about managing expenses and managing cash. You need to manage the top line. So whether that’s growing the revenue to whether that’s changing the revenue to become more profitable revenue, you always need to be focused on that.
What did you learn from this experience?
The thing you need to learn is not to get comfortable. You always need to be on top of your game and you always need to be looking to improve. Complacency leads to issues. I don’t think you can ever get comfortable.
When you are going through a turnaround, decisions get made very quickly and they get made very easily because the decision is either you do this or you fail. When you come out of a turnaround, those decisions become more difficult. So, the ability to continue to make decisions efficiently, to keep the operation efficient and to not get comfortable are some of the key lessons that you need to learn and the key things you can bring forward.
If you couldn’t have your current job, what would you want to do?
It probably doesn’t pay as well, but I’d love to be captaining a big sailboat somewhere.