Education: Bachelor’s and master’s degrees, McGill University
First job: Grocery clerk, A&P
Whom do you admire most in business and why?
Bill Gates. He translated his vision into action and has had the courage and wisdom to change a model while it was still successful.
What is the most important business lesson you’ve learned?
You learn more from your failures than you do from your successes.
What has been your toughest business challenge?
Anticipating changes in the health care environment and reorienting Unison to skate to where the puck is going to be.
Describe your leadership style.
Results-oriented but flexible on style.