In 2004, Balance Innovations had five employees and 600 installations in a few states. Today, it has more than 6,000 contracted installations across the United States and Canada and the employee count has grown to 57. It’s been a very successful period for the company, which provides reconciliation and cash office management solutions for retailers.
The success is directly attributable to the perseverance of Keith Molzer, the company’s president and CEO.
His instincts have helped him see the company through recent issues in the economy. While many companies were slashing budgets and sitting on the sidelines waiting out the economic storm, Balance Innovations was focusing its efforts on customers and investing in people and products. He knew that this was the time to fund the development of major projects and invest in more staff, even in the face of investor resistance.
This plan resulted with 2009 being the company’s best year for system sales. Balance is also now in its strongest financial position in its history, setting the stage for future growth. Molzer also added employees to his work force while most companies were cutting back.
The company creates true long-term partnerships with its customers. Its solutions provide a platform that allows the customers to continually grow and get an ongoing ROI. The company also aggressively pursues patent protection for its technologies, aiming to provide its customers with truly unique solutions.
Although the company is always pushing to add new solutions, it does not lose focus on its core offerings. As part of its overall growth strategy, Balance Innovations recently launched a consulting services practice to leverage the tremendous knowledge base of its team. The company also looks to acquire companies that have solutions that complement its product line.
How to reach: Balance Innovations, (913) 599-1177 or www.balanceinnovations.com