Friday, 30 November 2012 20:01

The 2012 Pillar Award for Community Service

The Medical Mutual Pillar Award for Community Service, presented by Smart Business, honors businesses of all types and sizes that make outstanding contribution to their community. Its purpose is to encourage a charitable enviroment, recognize creative efforts that make a difference and demonstrate the ties between the for-profit and nonprofit worlds.

This year's winners will be honored at a special banquet on December 5 at LaCentre Conference & Banquet Facility in Westlake, OH.

Take a look at how these kind and selfless individuals and companies do what they do:

An introductory letter from Rick Chiricosta, President and CEO, Medical Mutual

Pillar Award for Community Service finalists:

AkzoNobel

ArcelorMittal Cleveland

BlueBridge Networks

Brand Muscle, Inc.

Enzoco Homes dba Handyman and a Hammer for Our Troops

GE Capital Retail Bank

Home Instead Senior Care

Huntington National Bank

Improve Consulting & Training Group, LLC

InfoCision Management Corporation

Majestic Steel USA

Nordson Corporation Foundation

Olympic Steel, Inc.

PartsSource, LLC

PricewaterhouseCoopers, LLP

Sequoia Financial Group, LLC

Smith Medical Transportation Systems, Inc.

SS&G, Inc.

University Hospitals

Nonprofit Board Executives Of The Year:

Debby Zanglin, Guidestone

Tom Laird, Jr., ACE Mentor Program of Cleveland

Doug Weintraub, Jump Start

Mike Crislip, New Directions, Inc. & Crossroads

Rea & Associates Nonprofit Executive Directors Of The Year:

Mary Alice Frank, American Red Cross

Kathleen Crowther, Cleveland Restoration Society

Steve Friedman, Ph.D., Cleveland Sight Center

Elizabeth Fowler, Cleveland Zoological Society

Kathryn Kazol, Emerald Development Economic Network & Eden, Inc.

Dennis Allen, Hattie Larlham

Youth Supporter Of Philanthropy:

Cal DiJulius & Taylor Banc, All Kids Relay for Life Team

Tara Coury, The Safe House

 

A list of our fine sponsors

 

Published in Akron/Canton

A projected 175,000 service members will be exiting the military in the next year. When they return to civilian life, these young veterans of the Iraq and Afghanistan wars will face an unemployment rate of 23 percent, contributing greatly to the Department of Defense’s annual unemployment compensation payments of more than $900 million. However, at the same time, there are 1.7 million high-wage, high-demand jobs open in the U.S. today that match the skills of service members, representing more than $136 billion in gross wages.

“Many service members do not fully grasp the value of their training and experience in the work force and end up underemployed or unemployed as they struggle to find work,” says Laurie Bradley, president of ASG Renaissance.

Smart Business spoke with Bradley about how hiring veterans can benefit your business.

Why are veterans seemingly being overlooked in the marketplace?

Part of the reason is because it’s very difficult to translate military experience into a civilian resume. For example, an infantryman with 20 years of experience in the Army might state on his resume that he ‘operated weapons and tanks and dug ditches.’ He needs to convey these skills in terminology recognized in the civilian world of work, such as ‘supervised, trained and evaluated 35 personnel, and supported more than 2,500 troops in four countries. Core competencies include personnel management, logistics and operations.’ This will help the reviewer match these skills to possible employment opportunities that may include logistics or personnel management.

Once you overcome the language barrier, you can recognize some of the softer skills people have learned in the military, for example, being entrepreneurial, which is crucial today. Service members understand how to be part of a team and have respect for a team, which can translate to any job. They also have cross-cultural work experience and have worked in very diverse environments, traits that many employers seek. The stereotype of service members just following orders and not thinking is outdated. It’s a new military today that operates in ever-changing environments.

What are some industries that would benefit from veterans and their skills?

The skills of service members translate well into any industry. You want people who are not only able to learn a product or a service but also who have good communication skills and are adept at skills transfer. Our military really demands that people think on their feet and react very quickly, making the right choices in a very short timeframe. In the fast-paced business environment we all compete in today, that is a great attribute to have.

What are the benefits of hiring veterans from a marketing perspective?

The message of being a veteran-friendly environment is significant. Having a veteran-friendly message in your hiring materials helps improve a company’s image, because you don’t have to look far to find someone who is or who knows a soldier. It really supports a message of inclusion and speaks to the fact that a company has been thoughtful in its hiring process as it looks to source talent across a broad spectrum of potential candidates.

From a tax perspective, new rules provide for an expanded tax credit for employers that hire eligible unemployed veterans. The credit can be as high as $9,600 per veteran for for-profit employers or up to $6,240 per veteran for tax-exempt organizations.

To qualify, the employer must file a request with the local state agency for the Work Opportunity Tax Credit.  This applies for veterans hired on or after May 22, 2012, and before Jan. 1, 2013.

How can companies better integrate veterans into their businesses?

Start with a great outreach program. Be clear in your hiring message and have the ability to translate military resumes to determine if you have a fit. Companies should consider installing a customized onboarding program that includes a partner or coach to help the new hire navigate the civilian employment world.

The program should be sensitive to the varying needs of veterans, including those who have only been out of the service for a few months, or ones who have been back in the market for a year or more. In general, it’s important to make sure your onboarding process includes cultural acclimatization to the civilian work force. Civilian corporate culture is not as black and white as the military and language and communication styles differ. Former military personnel can be formal and direct, whereas civilian communication styles can be much more nuanced. The U.S. military has a top-down system for making decisions, while many civilian companies have a more bureaucratic process.

Where can companies find veterans?

There are job boards and employment services that cater to military personnel in transition, such as Hire A Hero, careeronestop.org, or contact your State’s Director for Veterans’ Employment and Training (DVET).

Are there reasons a company might not hire a veteran?

Concerns range from post-traumatic stress syndrome to skills transfer and the gap between military and civilian work styles. Some employers are uncertain how to provide work site accommodations for those with physical injuries, but there are a host of resources to navigate these concerns.

Just as with civilians, you have to evaluate each person on a case-by-case basis. Employers need to spend the time in the hiring process to determine if there is a fit.

If you know that there is a pool of talent that has the skills to do the job, why wouldn’t you consider putting that to work? Those who served our country are ready to transition those skills and dedication to service into the civilian world of work. Ultimately this translates into a win for both the employer and the veteran.

Laurie Bradley is president of ASG Renaissance. Reach her at (248) 477-5321 or lbradley@asgren.com.

Insights Staffing is brought to you by ASG Renaissance

Published in Detroit

The Medical Mutual Pillar Award for Community Service, presented by Smart Business, honors businesses of all types and sizes that make outstanding contribution to their community. Its purpose is to encourage a charitable enviroment, recognize creative efforts that make a difference and demonstrate the ties between the for-profit and nonprofit worlds.

This year's winners will be honored at a special banquet on January 18 at the Duke Energy Convention Center in Cincinnati, OH.

But before that great event takes place, we welcome you to take a look at how these kind and selfless individuals and companies do what they do.

An introductory letter from Rick Chiricosta, President and CEO, Medical Mutual

Pillar Award for Community Service honorees:

Medical Mutual SHARE Award honoree:

Nonprofit Board Executive of the Year Award honorees:

Executive Director of the Year Award honorees:

Rising Star honoree:

Kent Clapp CEO Leadership Award honoree:

A list of our fine sponsors

Published in Cincinnati

The Medical Mutual Pillar Award for Community Service, presented by Smart Business, honors businesses of all types and sizes that make outstanding contribution to their community. Its purpose is to encourage a charitable enviroment, recognize creative efforts that make a difference and demonstrate the ties between the for-profit and nonprofit worlds.

This year's winners will be honored at a special banquet on January 26 at The Ohio Statehouse in Columbus, OH.

But before that great event takes place, we welcome you to take a look at how these kind and selfless individuals and companies do what they do.

An introductory letter from Rick Chiricosta, President and CEO, Medical Mutual

Pillar Award for Community Service honorees:

Medical Mutual SHARE Award honoree:

Charles Penzone Salons Nonprofit Board Executive of the Year Award honorees:

Rea & Associates Executive Director of the Year Award honorees:

CVG Samaritan Award honoree:

Kent Clapp CEO Leadership Award honoree:

A list of our fine sponsors

Published in Columbus
Thursday, 01 December 2011 00:07

The 2011 Pillar Award for Community Service

The Medical Mutual Pillar Award for Community Service, presented by Smart Business, honors businesses of all types and sizes that make outstanding contribution to their community. Its purpose is to encourage a charitable enviroment, recognize creative efforts that make a difference and demonstrate the ties between the for-profit and nonprofit worlds.

This year's winners were honored at a special banquet on December 7 at LaCentre Conference & Banquet Facility in Westlake, OH. Check out our live blog of the event.

Take a look at how these kind and selfless individuals and companies do what they do:

An introductory letter from Rick Chiricosta, President and CEO, Medical Mutual

Pillar Award for Community Service honorees:

Medical Mutual SHARE Award honoree:

FirstMerit Nonprofit Board Executive of the Year Award honorees:

Rea & Associates Executive Director of the Year Award honorees:

Fairmount Minerals Sustainable Business Practices Award honoree:

Kent Clapp CEO Leadership Award honoree:

For a full list of all the award nominees, please see: The honor roll

The judges who had the unenviable task of picking the winners

A list of our fine sponsors

Published in Cleveland
Thursday, 09 June 2011 15:22

2011 World Class Customer Service Awards

The World Class Customer Service awards honor companies for their superior customer service. The program serves to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it best.

World Class Customer Service Class of 2011

Ambiance

Benesch Friedlander

BlueBridge Networks

Brewer-Garrett Company, The

Cleveland Marriot East

Coit Cleaning & Restoration Services

Cox Communications Cleveland

Dave's Markets

Emergency Medicine Physicians

Family Heritage Life Insurance

Findaway World

Firestone Country Club

Great Lakes Integrated

Hyatt Legal Plans

Invacare Corp.

Lincoln Electric

Main Street Cupcakes

Marous Brothers Construction

Mobility Works

Nestle USA

Olympic Steel

PartsSource

Ritz-Carlton, The

Rock The House Entertainment Group

Shamrock Companies, The

Skoda Minotti

SS&G Financial Services

Staffing Solutions

State Industrial Products

Today's Business Products

Travel Centers of America

United Cerebral Palsy of Greater Cleveland

Visual Marking Systems

The 2011 World Class Customer Service Awards are presented by Metro Lexus and sponsored by Smart Business, John Robert’s Spa, Grant Thornton, Cleveland Clinic, US Bank, SummaCare, Blue Technologies, Executive Caterers at Landerhaven and Hughie’s Audio-Visual & Computer Services.

Published in Akron/Canton